Shipping policy
Delivery Policy
At Hour Timepieces, we strive to deliver your order safely and as quickly as possible.
Delivery Time
Orders are typically processed and delivered within 3–5 business days after payment has been confirmed.
Please note:
- Business days exclude weekends and public holidays.
- Delivery times may vary depending on your location within South Africa.
- During high-demand periods, deliveries may take slightly longer.
Order Processing
Once your order has been placed:
- You will receive an order confirmation email.
- Your order will be prepared and dispatched for delivery.
- Tracking information will be provided once available.
Delivery Areas
We currently deliver nationwide across South Africa.
Delays
While we work with trusted courier partners, unforeseen delays may occasionally occur due to:
- Weather conditions
- Courier delays
- High order volumes
- Remote delivery locations
If your order is delayed, we will do our best to keep you updated.
Incorrect Address Information
Please ensure your delivery details are entered correctly at checkout. Hour Timepieces cannot be held responsible for delays or failed deliveries caused by incorrect address information.
Contact Us
info@hourtimepieces.co.za
+27 75 0274 746